Our Return Policy: All Leather Couture by Jessica Galindo items are final sale.
Per our lifetime guarantee if you experience a manufacturing defect, upon inspection and approval, we will repair and/or replace your purchase. Leather is a product of nature and may have variations in texture, color, pattern and print. When constructing our one of a kind pieces, we intentionally design with and around any of these natural markings.
In the case of a manufacturer's defect, our Returns Process: Upon mailing back your item to Leather Couture, please email us to inform us of your return item, ship date, when to expect the item and a detailed description of the manufacturing defect on your item. We are not responsible for tracking or receipt of your shipped item, we encourage to ship with tracking information. We will email you that we have received your item within 14 business days of receiving it. Please allow 2 weeks for inspection, after which we will email you with a resolution to your return inquiry.